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Anyone know anything about Getronics?

Discussion in 'Employment & Jobs' started by Steve.L, Sep 26, 2006.

  1. Steve.L

    Steve.L Byte Poster

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    Hi Peeps

    Just wondering if anyone knows anything about Getronics? They phoned me earlier today and asked if I would be interested in a Field Service engineer position with them. Only thing is they pay per call but guarantee a cetain amount of calls per day within a reasonably sized area. This is an ongoing contract and they will Dell certify me as well as maybe Lucent certification. I must admit I'm quite tempted as the job I have at the mo is very poorly paid but also not exactly taxing which is more important.

    Any input would be gratefully recieved.

    Steve
     
    Certifications: N+, MCP, MCTS, RHCT, VCP4 and 5, RHCSA
    WIP: ccna
  2. bloomfieldliam

    bloomfieldliam Bit Poster

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    Think Dell use Getronics as Engineers to fix their PCs that's all I know though.

    Liam
     
    Certifications: A+, MCP XP, MA in IT, ECDL
  3. 5aq1b

    5aq1b Bit Poster

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    Had an interview there, was offered a job also but had to decline due to personal circumstances. The role I had been accepted for was 1st/2nd line support for Securicor. Pretty big workplace out near Glasgow Airport. Good company to work for so i;ve been told.
     
  4. total1

    total1 New Member

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    Hi Steve

    Have you made any progress finding info on Getronics ? I also was looking at a Getronics job and like you said they pay per call out which isn't ideal !

    The job sounds good but the way they pay make them seem small-time and crap, although the ad says they turnover 3 billion euro's a year !

    Cheers
    James
     
    Certifications: A+, N+,70-270,70-290,MCDST 70-271,70-272
    WIP: MCSA
  5. Steve.L

    Steve.L Byte Poster

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    No not yet m8y, will let you know soon as ;)

    Steve
     
    Certifications: N+, MCP, MCTS, RHCT, VCP4 and 5, RHCSA
    WIP: ccna
  6. Nelix
    Honorary Member

    Nelix Gigabyte Poster

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    I know that T-Mobile outsource all there IT support to these poeple.
     
    Certifications: A+, 70-210, 70-290, 70-291
    WIP: 70-294
  7. zebulebu

    zebulebu Terabyte Poster

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    Absolute nightmare mate.

    I've been forced to use them on three of the contracts I've worked in the past. Almost without exception their techs have been sh1te - unprofessional, slow, inexperienced and just plain wrong on several occasions.

    As a perfect example, I had one particular tool turn up four times in the space of a fortnight to replace 'faulty disks' in a server that was less than three months old - I had to forcibly 'tell' him (well, shout at him would be more like it) that the backplane was faulty rather than the disks - once this was replaced - voila, errors resolved.

    There was one exception - but the company i was working for ended up nicking him, so I best keep quiet about that!

    Seriously, just like most of the other field service companies, they rake in an absolute fortune in profits, whilst treating their tech staff like dirt. I suppose, in hindsight, if I were being paid by the call, I'd want to get as many calls in as possible as well really.

    Beware of the 'guaranteed number of calls' scam as well - a lot of these companies work on the basis that there are a set number of 'problem' clients which ALWAYS have lots of calls outstanding with them - your 'guaranteed calls' may end up being trying to resolve problems that are unresolvable. This is OK if your unresolved calls still count as a 'call', but make sure this is the case - because if it isn't, you might end up on a site somewhere where the onsite staff are trying to 'fit a square peg into a round hole' with no hope of success, and no hope of you being paid
     
    Certifications: A few
    WIP: None - f*** 'em
  8. Steve.L

    Steve.L Byte Poster

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    Tks everyone did a little more investigation and decided to give them a miss.

    Steve
     
    Certifications: N+, MCP, MCTS, RHCT, VCP4 and 5, RHCSA
    WIP: ccna
  9. total1

    total1 New Member

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    I think I'll also give them a miss.
    Oh well the hunt continues to break into IT !! :rolleyes:
     
    Certifications: A+, N+,70-270,70-290,MCDST 70-271,70-272
    WIP: MCSA

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