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another interview.. maybe

Discussion in 'Employment & Jobs' started by ant2005uk, Mar 30, 2005.

  1. ant2005uk

    ant2005uk Byte Poster

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    Well guys I just had a phone interview for a 1st line support role for a leading software company, though I think I may have blown it a bit:

    She asked me some questions on win xp, and most I could only answer whilst actualley sitting at my pc, for example 'how do you hide files?' 'How do you access device manager'? Is this bad? I also stuttered quite a bit and took my time answering a couple of them, for example, on one question I had to find where the character map actualley was. I knew it was under accessories somewhere but had to locate it first before giving my fina answer.

    It seems that the rest were pretty easy, 'how do you format a hd?' 'What is a graphics card?' etc. I just hope the fact I actualley had to sit at my pc to answer some of them wont affect me reaching the next stage. It seems im pretty good with windows and can perform many common functions, but when im not at my pc I cannot always explain or describe them. Is this bad? Oh, and I got one question wrong about win 98 I dont know much about it not used it for 2 or 3 yrs. Do you think im in with a chance of reaching stage 3? - The final interview.. Really hope I get this one, been feeling rather disheartened from the pile of reject letters and the poor outcome of my recent interview. I know, I dont have many certs or an a+ or anything but I was thinking of trying to get my foot in the ladder first, and then do the certs. I have a bit of knowledge under my belt.
     
  2. Jakamoko
    Honorary Member

    Jakamoko On the move again ...

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    Chin up, Ant - from past experience, you ALWAYS remember the worst points of interviews over the better ones. Those may have been tricky questions to pitch at a candidate for a 1st line position, but you never know how others have faired with the same questions.

    The interviewer should take into account that you werent' in front of a PC to check poss answers, and I can tell you for sure, in a support role, you certainly do rely on having your PC in front of you to check before you advise users on what to do. That, and the best resource on the net .....Google !

    HTH :)
     
    Certifications: MCP, A+, Network+
    WIP: Clarity
  3. ant2005uk

    ant2005uk Byte Poster

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    :DThey just rang me, Ive got an interview next week, so I passed that stage was worrying over nothing :-)
     
  4. nugget
    Honorary Member

    nugget Junior toady

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    Well done mate. Good luck for next week. :thumbleft
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  5. Jakamoko
    Honorary Member

    Jakamoko On the move again ...

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    Nice one Ant - good luck for then :)
     
    Certifications: MCP, A+, Network+
    WIP: Clarity
  6. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

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    Rock on, Ant-Man. Good for you. Knock 'em dead. Take some time to review for the face-to-face. You won't be able to sit in front of a computer then. :wink: Good luck. :)
     
    Certifications: A+ and Network+
  7. ant2005uk

    ant2005uk Byte Poster

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    Just reading through the interview prep materials the agency sent me and getting all prepared, just over 12 hours to go now and counting lol wish me luck
     
  8. ant2005uk

    ant2005uk Byte Poster

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    Its been a week, and still not heard anything. Oh well guess no news is good news eh
     
  9. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

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    I don't know how things are done in your country, but I know people here in the states will send a thank you email or phone call for the interview. It keeps you fresh in their mind.
     
    Certifications: Microcomputers and network specialist.
    WIP: Adobe DW, PS

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