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Adding laptop to a domain

Discussion in 'Networks' started by Stoney, Sep 12, 2006.

  1. Stoney

    Stoney Megabyte Poster

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    Hi,

    I've just setup a new laptop at work but i'm struggling to get it to join the domain. I've gone into AD and added the laptop as a computer to the domain but it still wont connect.

    I just receive this message when attempting to add the laptop to the domain:
    A domain controller for the domain xxxxx could not be contacted.

    The laptop will happily dial into the servers etc and access shared folders, but it can't find any network places and no-one else can see it.

    Any ideas?
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  2. riaz.hasan

    riaz.hasan Kilobyte Poster

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    have u tried restarting it after joining it to the domain?
     
    Certifications: Degree, A+, HDA, MCP(270 finally!!)
    WIP: MCDST, MCSA2k3
  3. Stoney

    Stoney Megabyte Poster

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    Sorry for the vagueness, was in a rush.

    Anyway, I can ping all the servers ok including the default gateway and the DHCP server. I can't get a response from the DNS server or from any other computer on the network.

    Ermm, not sure what the problem is?
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  4. Stoney

    Stoney Megabyte Poster

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    riaz: Yeah, a number of times!
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  5. riaz.hasan

    riaz.hasan Kilobyte Poster

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    is your laptop set to obtaining an IP address automatically or has it been statically assigned the ip address of DNS server etc. u might want to check that area and see if all the info there is correct...
     
    Certifications: Degree, A+, HDA, MCP(270 finally!!)
    WIP: MCDST, MCSA2k3
  6. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    What method did you use for joining the laptop to the domain?
     
  7. Stoney

    Stoney Megabyte Poster

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    riaz: The laptop is configured to obtain an IP address and DNS server address automatically. NetBIOS is enabled.

    simon: Going through system properties Computer Name, join a domain.

    It's a Sony Vaio laptop which came with XP Pro installed so not going through the installation process. It's got Norton Internet security on it (ugh!!) and this is disabled also.
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  8. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    What version of XP is running on the laptop? :blink
     
  9. Stoney

    Stoney Megabyte Poster

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    XP Pro with SP2.
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  10. r.h.lee

    r.h.lee Gigabyte Poster

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    Stoney,

    Which operating system is running on the laptop?
     
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  11. riaz.hasan

    riaz.hasan Kilobyte Poster

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    xp pro with sp2
     
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  12. riaz.hasan

    riaz.hasan Kilobyte Poster

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    i am wondering if this has anything to do with the firewall though i dont think it has...
     
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    WIP: MCDST, MCSA2k3
  13. r.h.lee

    r.h.lee Gigabyte Poster

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    riaz.hasan,

    I was wondering which operating system because I know that Windows XP Home Edition has been specifically "neutered" from being able to join a domain so I was verifying.
     
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  14. Stoney

    Stoney Megabyte Poster

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    I Googled the web and someone else had a similar problem and that was caused by Norton. But i've been trying without Norton running so i don't think it's a firewall issue either.
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  15. riaz.hasan

    riaz.hasan Kilobyte Poster

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    try entering the ip address and subnet etc manually and see if that makes a difference...hope u r not having an APIPA :)
     
    Certifications: Degree, A+, HDA, MCP(270 finally!!)
    WIP: MCDST, MCSA2k3
  16. Stoney

    Stoney Megabyte Poster

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    No it's not an APIPA!! That's one of the 1st things I checked!

    I'm thinking it may be something to do with the DNS or DC as this is the message returned in dcdiad.txt.

    The following error occurred when DNS was queried for the service location (SRV) resource record used to locate a domain controller for domain xxxxxxxx:

    The error was: "DNS name does not exist."
    (error code 0x0000232B RCODE_NAME_ERROR)

    The query was for the SRV record for _ldap._tcp.dc._msdcs.xxxxxxxxx

    Common causes of this error include the following:

    - The DNS SRV record is not registered in DNS.

    - One or more of the following zones do not include delegation to its child zone:

    xxxxxxxxxxxxxxx
    . (the root zone)
    :blink
     
    Certifications: 25 + 50 metre front crawl
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  17. madman045

    madman045 Kilobyte Poster Premium Member

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    hi there,

    1st i would recommend removing norton internet security, unless you really need it on there, as disabling it does not stop it from working, only uninstalling it will do that.

    It would appear to be norton stopping you from accessing the network as in the latest versions, you have to tell it what network ranges do what, also it will make it invisable to the rest of the network as thats what its designed to do.

    Its bundled on most laptops these days and its the first thing i get rid of.

    Andy
     
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  18. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    Hi,

    You may want to check this link out:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;331072

    It's primary for SBS but the general is the same for all versions of Windows 2k/2k3.

    A couple of things that you may want to try is to join the domain by using the shorten "Netbios" name (e.g. domain1 instead of domain1.local - the full Windows DNS name). You may also wish to upgrade for network card drivers, some versions of some NIC's are "faulty".

    Sorry if my termology is not quite up to scratch, need to rest.

    One other thing to try: try joining another PC/laptop top the domain to rule out if it's the actually laptop your trying to join or if it's the domain/AD itself.

    Hope this helps

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  19. Stoney

    Stoney Megabyte Poster

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    Madman: Yes, Norton came bundled with the laptop. I'll try un-installing it tomorrow and see what happens. I'd rather not have it on there myself either!

    Wagnerk: Thanks for the link. I've tried both the short and long NetBIOS name but no joy! There are other Sony Vaio laptops at work that have been configured and work on the network ok. I've used their settings to configure the new one and it's still being an arse!

    I'll bin Norton and see what happens.

    Thanks for the advice :D

    Paul
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  20. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    If that's the case, it may be the Windows build that currently on the laptop. Wipe the laptop then re-install, it's a long process but it may work (in my case it works 99% of the time).

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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