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Activex not running (IE 7 and Vista)

Discussion in 'Software' started by Leehaa, Sep 25, 2007.

  1. Leehaa

    Leehaa Gigabyte Poster

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    Hello,

    I have a client unsuccessfully trying to send their notes webmail.

    I have connected to their account and was able to login and successfully send etc from my end.

    My client has Vista (home premium) and IE 7.

    She can login to her mail fine, and view messages, but, when she goes to send an email, she gets prompted to install an activeX control...she clicks on install and it hangs...

    (she says that there are no message prompts occuring in IE or Vista)

    I have talked her through turning off the pop-up blocker, and also adding the website she's accessing to the "trusted" sites zone in IE.

    Still no joy...

    Any ideas? :blink
     
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  2. Leehaa

    Leehaa Gigabyte Poster

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    ...still stuck with this one... :oops:
     
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  3. wizard

    wizard Petabyte Poster

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  4. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    Does it work with an 'alternate' browser?

    I know nothing about how notes works! :(
     
  5. Leehaa

    Leehaa Gigabyte Poster

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    Hey you, thanks for the suggestion. I was going to try her with firefox and see if that worked as Wizard's article sugested that too....she's gone on holiday now, so we'll give it a whirl when she gets back.
     
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  6. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Yep try firefox, also good add on in firefox is the no script and adblock then you can choose when to let ActiveX work and when not.
     
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  7. ffreeloader

    ffreeloader Terabyte Poster

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    Ummm.... Unless Firefox has changed quite radically, it doesn't use ActiveX. That was a conscious decision by the Mozilla developers with security in mind.
     
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  8. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    you are correct, I meant if you go onto a site that requires ActiveX then you can use ff to allow it a deny it.
     
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  9. ffreeloader

    ffreeloader Terabyte Poster

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    I guess I don't get your meaning. How can you allow or deny something that Firefox does not the capability of using?
     
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  10. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    maybe I am confusing allowing No scripts etc on ff with the ActiveX on IE :blink
     
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  11. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    No I am not confusing there is an activeX plugin for ff its at Version 1.5 at the moment.
     
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  12. Theprof

    Theprof Petabyte Poster Forum Leader

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    Leehaa,

    Does the user have admin rights or just user rights? Reason I am asking is because where I work the users can see the pop up appearing below the address bar, but they can't install anything because of their rights.
     
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  13. ffreeloader

    ffreeloader Terabyte Poster

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    I didn't realize that there was an ActiveX plugin, but even if there is, it's a large assumption to assume everyone has it installed and is using it. It's also not a function of Firefox to use ActiveX, it's the function of the plugin. I would bet the majority of Firefox users would not install it, as ActiveX is a huge security hole. It's a computer compromise waiting to happen.
     
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  14. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Yes - there is an ActiveX plugin for FF. I have refused to install it though! :p

    Harry.
     
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