Act now to build next-generation IT department
IT outsourcing is here to stay and IT directors should not hold back from preparing for the inevitable, with changing the skills of the IT department a top priority.
Many IT departments have recognised this and remodelled the skills within to get the best out of the skills outside. This involves developing more business, commercial, contractual and people management skills alongside more strategically minded technical people. But the trend could also lead to the setting up of a new department to sit between the IT and business folk and even the creation of the next-generation CIO.
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