Acer Aspire problem

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Hi folks,

My mate has given me his computer to have a look at for him (Acer Aspire 4315).

On start-up he gets the windows error recovery screen, so the 2 choices are Launch startup repair or start windows normally.

whatever one i select i just get a blank screen!

does anyone have any ideas, forgot to mention that he has no disks for the computer

 

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Keep whacking ALT+F10 or CTRL+F10 during the initial boot (around the DMI pool bit) ;)

 

An update on the problem, i left the computer running and after about half an hour the mouse curser appears, nothing else does tho.

 

Hi Thomas, thanks for the reply..

did both od what you suggested but to no avail, the windows error screen didn't come up but still nothing on the screen

 

Just to clarify, this is to access your protected recovery partition to do a restore(you should be hitting those keys when you press the power switch), I've got an Acer in the house so if you give me an hour I will test it once i get home.

 

Vista or XP?

 

Have you tested the hard drive? Premature hard disk failure is common with Acer notebooks. Lousy cooling design - the poor things cook themselves to death.

 

Sorry for not replying sooner, my internet is on the blink!!!

He has Vista Basic on his machine, he forgot to inform me that he had lost at some poker game and gave it a BASH, BANG, WHOLLOP!!!!

If you wana break it that should do the trick!!

 

Its an Acer it would brake anyway

 

I guess you should take your Laptop for some Computer Repair Service that can give you fast reliable service. And moreover what you can do is download some recovery software from the internet. Hope it will work you out....

 

Why would he want to go and fork out 50 quid an hour for some geezer to fix it for him, when he is surrounded by people who probably work on said help desks.

 

Well if he gave it a whck, give him a whack, see how he likes it, maybe he could of slightly dislodged his ram or some other component, but you wont know that till you take it apart. Im assuming its a laptop so you need to be really careful in doing this. Also hes giving you bits and bobs on the story so what i do in this case is tell them to take it to someone else, not because im lazy but because when your halfway though trying to fix it and going down a certain path, hell probably tell you something else that will have undone your hard work.

Another thing and this may sound arsey, fixing your mates comps, is a thankless task and if it goes tits up you get all the flak. I get sick of people taking the piss out of me when it comes to fiing things, ill get a text out of the blue and people literally expect me to drop everything to sort their com probs out. Now i tell them to take it to the tech guys at pc world and let them pay for a far worse servce.

Sorry to rant

Ed

 

I had noticed this, and bearing in mind you work in IT full time, they still sit there telling you not to break it and what are you doing, dont do that etc etc.

 

The problem was sorted, the hard drive was the problem, all working again! but for how long!!

 

If your mate is worried it may be worth getting a new drive and copying the data across, if he is not that worried advice him to back up all of his data (photos, documents music - all the personal stuff) and to keep on top of that backup routine so that when the drive does go he is covered.

 

Hey congratulates dude....
I told you that there would be some hardware problem and I was right..
And don't worry. It will go long if you keeps on maintaining it..