1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

403 Forbidden (access control list)

Discussion in 'Internet, Connectivity and Communications' started by JJ, Apr 25, 2007.

  1. JJ

    JJ New Member

    8
    0
    13
    Anyone know why I might be getting this message (Forbidden, Access denied by the control list). I've been trying to install sky broadband (fairly straightforward I thought) but I get this message when I try to connect to the internet.

    Phoned the nice people at sky and the guy told me it was a problem with my pc, he couldn't help and to take it to PC world :eek:

    I've just noticed the same message on windows media player when trying to access the the media guide or radio.

    Gonna have to cancel the broadband if I don't sort it out soon.

    Thanks in advance for any help!
     
    Certifications: Btec NC, ECDL, NVQ 3 Int & Network Man
    WIP: A+
  2. Stoney

    Stoney Megabyte Poster

    731
    23
    69
    Have you got a proxy server configured in your web browser?
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  3. JJ

    JJ New Member

    8
    0
    13
    Not that I'm aware of Stoney, how would I find out?
     
    Certifications: Btec NC, ECDL, NVQ 3 Int & Network Man
    WIP: A+
  4. Stoney

    Stoney Megabyte Poster

    731
    23
    69
    If your using IE, it'll be in Tools > Internet Options > and then the Connections tab.

    Assuming your using your LAN you would click on LAN settings, if you have a dial up or internet connection you would need to highlight the appropriate connection and then click on settings.

    The next window that opens up will tell you if the connection is configured to use a proxy.

    Also, when you launch a web browser and proxy is configured you'll see it trying to contact it in the lower left hand corner of the browser.

    I don't know how Sky broadband works, whether you need to route through one of their servers using proxy settings or not? Or you may have an old internet account that was configured to use a proxy still set up?

    It may not be proxy related, but it sounds familiar. :dry
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  5. JJ

    JJ New Member

    8
    0
    13
    Yes the proxy is checked, its on the aol connection, I'll uncheck it and see if this helps.


    Cheers
     
    Certifications: Btec NC, ECDL, NVQ 3 Int & Network Man
    WIP: A+
  6. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

    19,136
    462
    374
    AOL connection? Oh, dear God, please say it ain't so: an AOL user on a techie board!!! :ohmy
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  7. Modey

    Modey Terabyte Poster

    2,397
    99
    154
    What Boson said, oh and you may want to purge your PC of AOL with a cleansing fire! (ie uninstall it). :)
     
    Certifications: A+, N+, MCP, MCDST, MCSA 2K3, MCTS, MOS, MTA, MCT, MCITP:EDST7, MCSA W7, Citrix CCA, ITIL Foundation
    WIP: Nada
  8. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

    19,136
    462
    374
    ...and then, pry it out of your OS with a crowbar, because uninstalling it doesn't usually uninstall everything. :dry
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  9. JJ

    JJ New Member

    8
    0
    13
    I did uninstall aol and did a search and removed every file or folder I could find belonging to it.

    It was a free trial my son put on his pc until the broadband was activated, I tried to tell him not to but he didn't listen :oops:

    Could it still be hiding somewhere that wasn't found in the search?
     
    Certifications: Btec NC, ECDL, NVQ 3 Int & Network Man
    WIP: A+
  10. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

    19,136
    462
    374
    Be sure the trial was indeed "free", as AOL typically requires a credit card number to start your free service, and they're notorious for billing you for months after you cancel.

    Perhaps your son will listen to you, now that you're unable to get him connected without an error message, huh?
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  11. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,189
    296
    319
    You dont need to configure a proxy server if AOL is\was your ISP.

    In regard to the error message you are getting what is the home page in your browser set to go to? Its not going to webmail or a 'members' area of AOL or something like that?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  12. JJ

    JJ New Member

    8
    0
    13
    The homepage goes to a forum that he uses regularly and has done for a couple of years now.

    It's driving me mad now and think son needs :behead
     
    Certifications: Btec NC, ECDL, NVQ 3 Int & Network Man
    WIP: A+
  13. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

    6,199
    125
    199
    Was the AoL connection a dial up connection? in the options do you have the choice to 'Never dial a connection'? select this.

    What other connections are named on the 'Internet Connections' screen?
     

Share This Page

Loading...